Maggi Picayune is back despite AT&T’s “misgivings”

Obviously my site was offline this weekend courtesy of AT&T’s sales people not knowing crap about their own product. In the corporation’s defense, the technical people (Troy who did the upgrade and Vern, the tier two in Dallas) were fantastic and they apologized for the incorrect claims from sales.

What went wrong? The order had the wrong telephone number, lacked my request for static IPs and the monthly bill will be more than promised. Pretty par for the course with AT&T when it comes to broadband. Hence why I put this off.

The upgrade elements went successfully: a new connection to the slam with some device that communicates over higher frequencies, a new router (TwoWire sadly but I turned off the wireless to stick with my Apple-based solution) and the speed has been decent. Troy was able to get the order amended to bring back my five static IPs yet I lost the five I’ve had for almost a decade. Once Troy and Vern got everything cleaned up, I had to reinstall the OS on my server because you cannot change the IP without a ton of grief. Instead I traded it for a lesser amount.

This evening my friend Jeremy got the WordPress back into place since I’m not very skilled at implementing the PHP and SQL involved. QTSS and Address Book was a breeze. The Wiki and iCal need more effort through co-workers.

Anyway, welcome back! Thanks for your patience. I hope you keep reading, enjoying and (eventually) posting.

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