Tag Archives: Customer Service-Excellence

Starbucks online support is weak

Posted on October 28, 2019 by Steve

I’ve had the Starbucks app on my iPhone for so long, I can’t remember when I even started. Just checked but all I discovered was that I’ve had a physical card since 2010. I know I eventually gave in to … Continue reading →

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One TXDoT crisis resolved

Posted on August 20, 2015 by Steve

We had been receiving annoying letters from TXDoT over the last few months about unpaid tolls…gotta’ love the flawless automation and outsourcing the Texas Lege went with. Often the statement was vague since toll authorities are much like the IRS, … Continue reading →

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