Our Wii returns, Nintendo scores an A in support

Last night, UPS abandoned a soaked cardboard package at our front step; it has finally been raining in Central Texas thanks to the tropical storm hitting the border area. It was our replacement Wii! Good thing the Nintendo people wrapped it tightly in bubble wrap. Having to exchange it again would’ve made me piissed.

How did I know it was new? I read the invoice showing the new serial number. Besides, a video game system is too small and practically disposable for Nintendo. They’ll probably repair our old one, put in the replacement pool just like cell phones, iPods and DVD players.

Despite how late it was, we had to hook it up and make sure they transferred all our data. When I hooked it up, matters were off to a rough start until I saw our console’s name (Maggii). It connected to our wireless network without needing me configure the base stations too. The customized channels’ absence still caused me concern. At least half were free so I re-downloaded them: Check Mii Out, Everybody Votes and the Nintendo Channel. Even all our Miis in the Plaza remained which assured me the voting records were intact. Finally, the ultimate test, would I have to repurchase the two Super Mario games I bought. Thankfully no. I just had to reinstall them from the Virtual Console Store but when the cost was zero points, I would’ve jumped for joy, if I weren’t so tired.

Thus our overall experience with the Nintendo Wii continues to be positive. Yes, it stunk that the first one broke in several months yet the company honored its warranty. The whole mess was resolved in a couple weeks.

Soon will be the coup de grace, restoring all the Wii Fit elements.

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