Some of you may already know this but Somara said it should be OK to post because she is going through orientation today.
Somara was hired as a permanent employee with Apple back on November 18. Her first official day was the 22nd though because of payroll dates.
What does she do? The same thing she has been doing for a few months, working for the iTunes Store, mainly billing matters from my understanding. I readily admit not to knowing all the details, she has been moved around during her years as a temp. Somara originally supported customers having problems with the files they bought from iTunes (songs, shows, etc.) but this was all through e-mail. Now she answers phone calls yet the majority are from other support agents.
Does this mean we’ve given up on her culinary dreams? Heck no. As you’ve seen from the postings on Picayune and Somara’s personal site, she continues to make cakes on the side. Working for Apple gives us the needed boost of stability, as in knowing her employment doesn’t have a ticking clock any longer. The salary and benefits are decent too. This will definitely assist us on killing off her student loan debt sooner, if we don’t have to buy a new car first.