The outcome will certainly determine whether or not I will be singing Proform’s praises but after two weeks, the treadmill has been officially designated as broken. My initial communication to the company via Chat was great, the hang-up has been the phone tag with the local repair guy who wouldn’t do anything until I proved to him it wasn’t set to Metric. This unfortunate duty fell upon Somara yesterday during her day off, on top of seeing the specialist regarding her ongoing post-operation pain.
I was impressed she made contact so quickly. I had been going back n’ forth with voice mail over several days, only to get the puzzling pseudo-refusal to repair it. Anyway, she followed the guy’s instructions…turn it on, crank it to eight mph. Result? According to Somara, it was still slow, no wait, the belt sped up a moment, no it’s slow again, hey, there’s a horrible burning smell and it’s loud so I have to shout into phone! Nothing says home again like burnt rubber in the living room!
The repair guy was finally satisfied that my treadmill probably needs a new motor and/or controller. I may not be an expert yet I had a similar conclusion three weeks ago. At least it’s covered. Again, the outcome will determine what follows. Do I spend more to have it protected for several more years? Or what I dread, an uncommon yet possible scenario in my profession, this may require multiple trips, parts and time off from work.
It would depend on how much the extended warranty costed for me. If it’s like one third the price of the machine, I would probably not do it. But if it’s cheap like $50-$100 for like four years, and you plan on really pushing the machine, then I would go for it. Just depends on usage level at year two or three because it usually comes with at least one from the manufacturer.
Unless it’s a car stereo, for some reason, I have terrible luck with ’em, I always get the extended plan, then they always die after two and a half years. Back to Best Buy and they give me a new model for the same price I paid for the last one a few years ago.